Editing and Managing a Survey

Editing, deactivating, deleting and duplicating a survey.

Editing a Survey

Surveys with the statuses Draft, Published and Unpublished can be edited if you have the appropriate permissions. A deactivated survey is available for viewing only.

Restrictions After Receiving Responses

If the survey has no responses yet, the structure can be edited without restrictions.

If at least one response has been received, some parameters are locked so as not to change the type of already saved data.

Changes to a published survey apply to new completions, including via previously sent links. Already received responses are retained.

After receiving responses, you cannot change:

  • The question type;
  • The field mask in an Input type question;
  • The choice type Single or Multiple in a Choice type question.

  1. Open the survey.
  2. Change the necessary parameters.
  3. Click Save.
  4. If the survey is published, confirm the change to the published form.
Text changes are not stored as a separate historical version: current names of questions, fields and options are displayed in old responses. When a new field or option is added, it is not present in old responses, and deleted elements are retained in those responses where they had already been filled in.

Duplicating a Survey


When duplicating, the system creates a new survey with the status Draft and copies the basic information, questions and pages, transition conditions and design settings. Publication settings and responses are not copied.

To duplicate a survey:

  1. Open the context menu of the required survey by right-clicking on the required survey in the list. Or open the survey page.
  2. Select the duplication action. The system will open the creation form and fill it with data from the original survey.
  3. Make the necessary changes.
  4. Click Save.

Deactivating and Deleting a Survey


Deactivation is used if a previously published survey should no longer be returned to use. You can deactivate a survey with the status Published or Unpublished.

Deletion is available for a survey with the status Draft. After confirmation, the draft is deleted from the list.

To Deactivate/Delete a survey:

  1. Open the context menu of the required survey by right-clicking on the required survey in the list. Or open the survey page.
  2. Select the action Delete or Deactivate.
  3. Confirm the action.

For previously published surveys, use unpublishing or deactivation depending on whether you plan to return the survey to use.

After deactivation:

  • The status changes to Deactivated;
  • Links become unavailable;
  • The survey cannot be connected to a mailing;
  • The survey opens only in view mode; editing and republishing are unavailable.
Deactivation is irreversible. Use unpublishing for a temporary stop.